Shipping and Return
shipping within USA
- Free 3-5 days ground shipping for all US orders above 50 dollars.
- All orders will be processed within 3 business days upon payment approval, excluding holidays.
- Items will ship from Red Wood City , California (United States), with an official invoice declaring the exact total of merchandise purchased in US dollars.
- Orders will be shipped according to customer’s specified address. We are not responsible for items delivered to incorrect shipping addresses.
- We are not responsible for any lost or stolen merchandise incurred upon shipping.
- We do not ship to P.O. Boxes Domestically.
- All shipping and insurance costs are non-refundable, and are at the expense of the customer.
- Once items have been shipped. they become the property and responsibility of the purchaser. If a product arrives damaged, it is the purchaser's responsibility to liaise with the courier, No refunds or replacements will be given for product missing or damaged in transit.
- If you received the wrong items, please contact firstname.lastname@example.org within 7 days after delivery date.
- We are not responsible for any lost or stolen merchandise incurred upon return shipping.
- Refunds will be processed in the form in which payment was received.
- Please allow up to 10 days for your refund to process.
- We reserve the right to refuse any returned item that does not meet our return policies.
- All sale items are final.
OUR APOLOGIES! WE ONLY SHIP WITHIN UNITED STATES AT THIS MOMENT...
NOTHING MORE IMPORTANT THAN TO MAKE YOUR LIFE EASIER!
We will gladly provide a refund for unused products returned within 30 days of purchase. We are unable to accept returned items that have been used.
IN ORDER TO PROCESS A RETURN PLEASE SEE THE FOLLOW STEPS:
Step 1 : Print the attached Return Form and fill in the required information
Step 2 : Repack the merchandise and enclose the completed Return Form
Step 3 : Attach the completed Return Address Label to your package and send to us via the carrier of your choice
BONNSU will process a credit/refund for your returned product[s] as soon as the returned item is received. Original shipping charges will not be credited.
All returns should be sent to: BONNSU ( Bonnsu. LLC), 51 Santa Rosa Ave., Sausalito, CA 94965.
If you have any questions or concerns please send an email to email@example.com