10% off with code: HOLIDAY until December 31st!

Shipping and Return

shipping within USA

  • Free 3-5 days ground shipping for all US orders above 50 dollars.
  • All orders will be processed within 3 business days upon payment approval, excluding holidays.
  • Items will ship from Red Wood City , California (United States), with an official invoice declaring the exact total of merchandise purchased in US dollars.
  • Orders will be shipped according to customer’s specified address. We are not responsible for items delivered to incorrect shipping addresses.
  • We are not responsible for any lost or stolen merchandise incurred upon shipping.
  • We do not ship to P.O. Boxes Domestically.

RETURNS

  • All shipping and insurance costs are non-refundable, and are at the expense of the customer.
  • Once items have been shipped. they become the property and responsibility of the purchaser. If a product arrives damaged, it is the purchaser's responsibility to liaise with the courier, No refunds or replacements will be given for product missing or damaged in transit.
  • If you received the wrong items, please contact hello@bonnsu.com within 7 days after delivery date.
  • We are not responsible for any lost or stolen merchandise incurred upon return shipping.
  • Refunds will be processed in the form in which payment was received.
  • Please allow up to 10 days for your refund to process.
  • We reserve the right to refuse any returned item that does not meet our return policies.
  • All sale items are final.

International shipping

OUR APOLOGIES!  WE ONLY SHIP WITHIN UNITED STATES AT THIS MOMENT...

Return Policy

NOTHING MORE IMPORTANT THAN TO MAKE YOUR LIFE EASIER!

We will gladly provide a refund for unused products returned within 30 days of purchase. We are unable to accept returned items that have been used. 

IN ORDER TO PROCESS A RETURN PLEASE SEE THE FOLLOW STEPS:

Step 1 : Print the attached Return Form and fill in the required information

Step 2 : Repack the merchandise and enclose the completed Return Form

Step 3 : Attach the completed Return Address Label to your package and send to us via the carrier of your choice   

BONNSU will process a credit/refund for your returned product[s] as soon as the returned item is received. Original shipping charges will not be credited.

All returns should be sent to: BONNSU ( Bonnsu. LLC), 51 Santa Rosa Ave., Sausalito, CA 94965. 

If you have any questions or concerns please send an email to hello@bonnsu.com

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